Frequently Asked Questions

ImaraForge is an enterprise-grade cybersecurity platform built for small-to-medium businesses. It provides endpoint protection, compliance automation, vulnerability scanning, patch management, and AI-powered threat detection — all in one unified platform.

ImaraForge is designed for IT administrators and security teams at businesses with 10–500 employees. If you manage Windows endpoints, need compliance reporting, or want AI-assisted threat detection without enterprise-level complexity, ImaraForge is for you.

Sign up for a free 14-day trial at register. No credit card required. You'll get access to the dashboard immediately and can install the Windows agent on your first device within minutes.

We offer three plans: Starter at $15/user/month, Growth at $25/user/month, and Enterprise at $35/user/month. All plans are billed monthly with no long-term commitment. See pricing for full details.

Yes. Every plan includes a 14-day free trial. No credit card is required to start. You'll have full access to all features during the trial period.

Yes. You can upgrade or downgrade your plan at any time from the billing page. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle. Cancel anytime with no penalties.

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. All payments are PCI-compliant and securely processed.

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We use Azure Key Vault for secret management, and all infrastructure runs on Microsoft Azure with SOC 2-compliant practices. See our security page for details.

ImaraForge includes compliance automation for CIS Benchmarks, NIST CSF, and GDPR. Our compliance dashboard maps your security controls to framework requirements and tracks your compliance posture over time.

Yes. You can request a full data export from Settings at any time. We comply with GDPR data portability requirements (Article 20). Exports include devices, scans, compliance reports, and audit logs.

The ImaraForge Windows Agent supports Windows 10, Windows 11, and Windows Server 2016+. The web dashboard is accessible from any modern browser (Chrome, Firefox, Safari, Edge).

After registration, go to the Downloads page and download the ImaraForge Agent MSI installer. Run it with your enrollment key (found in Dashboard > Devices > Enroll Device). The agent will automatically connect and start reporting within minutes.

Yes. ImaraForge provides a REST API documented with OpenAPI/Swagger. Visit the API Reference or access the interactive Swagger UI at /api/docs.